Delivery & Returns

Shipping

All goods within the United Kingdom are sent Royal Mail second class recorded, we aim to ship your order within 48 hours of receipt of cleared payment. However, at busy times orders may take longer to ship, we appreciate your patience at these times.

All goods outside the United Kingdom are shipped recorded airmail or via a nominated courier such as DHL. We aim to ship your order within 48 hours of receipt of cleared payment. However, at busy times orders may take longer to ship, we appreciate your patience at these times. Please note that all customs and duties are the liability of the customer.

Returns

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not, simply contact darren@tommyswar.com and I will arrange the return and refund.

You can return a product for up to 30 days from the date of purchase as long as it is in the same condition you received it and in the original packaging.

4 Responses to “Delivery & Returns”

  1. thorn44ches@talktalk.net April 11, 2014 at 1:38 pm Permalink

    Having a great time doing these figures and would not hesitate in recommending this range to friends .

  2. Mark February 7, 2017 at 12:30 am Permalink

    always recommending your range when people ask

  3. Geoff Wood April 17, 2019 at 2:12 pm Permalink

    One of the best model kits I’ve ever bought. Clean cast and accurate. An asset to the Sculptor, really looking forward to getting my teeth into this one & seeing the finished article.
    First time purchase and definitely won’t be the last.

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